About Us

HERMAG profile
References
Quality policy
Environmental Policy
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European company HERMAG pumps is one of the leading manufacturers of ISO and API 685 canned motor pumps for chemical, petrochemical and general industrial applications. Our pumps operate in the most demanding applications, handling explosive, dangerous, toxic and valuable liquids with ease. To our customers we provide pumping solutions meeting the highest international industrial standards.

Our company is focused on business for European and Russian customers and has its site of distributors for specific countries. HERMAG is located in the geographical centre of Europe – in the Czech Republic, which brings perfect logistic position for our customers.

We understand the ever growing demand for environmental safety and we accept the concern for environment as the very core of our business strategy. We design, manufacture and deliver products that meet and exceed these requirements.

HERMAG is a modern and dynamically growing company encompassing vast knowledge of manufacture and supply of pumps. Our goal is to achieve the highest customer satisfaction by flexible, customer-oriented approach, on-time delivery and excellent after sales support.

Our mission is also to increase the range of canned motor pumps applications to replace often needlessly used standard pumps with mechanical seals.

HERMAG produces high-tech quality pumps with full range services such as technical support, commissioning, staff training, pump diagnostic, spare parts and after sales service. Our products keep excellent technical value to price ratio.

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At HERMAG pumps we strive to provide products and services that are safe, reliable, fit for purpose and meet the customers’ requirements. Our internal processes and customer oriented approach make sure every sales order is dealt with in smooth, efficient and organized way. To achieve the ultimate business excellence, we operate the Quality Management System where key processes are thoroughly defined. HERMAG pumps holds the ISO 9001 certificate issued by TUV SUD.

We are fully committed to the policy of continuous improvement and our aim is to always exceed the customers’ expectations. To achieve the highest quality standards, it is important to create an environment open to a dialogue and support the quality oriented mentality among all of our employees.
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To ensure the maintenance, development and continuous improvement of the Quality Management System, HERMAG pumps employs the following quality policy:

Main strategy is to become a reliable business partner for our customers such that they don’t need to look anywhere else.
We are fully compliant with the requirements of the ČSN EN ISO 9001 standard, which means principles of effective creation and continuous improvement of the processes having impact on the quality of our products and services.
We will always dedicate sufficient organizational, financial and human resources to the development and improvement of our Quality Management System
Our permanent goal is to improve our activities and ensure the ever increasing quality of our services
Our suppliers are an integral part of our quality improvement processes and that’s why we strive to develop active relationships with them and make sure their products meet the highest quality standards as well
We provide necessary training to all of our employees to support their growth while keeping HERMAG pumps at the forefront of the innovative technology

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As one of the leading companies involved in design, manufacture and supply of hermetically sealed pumps we acknowledge the crucial importance of minimising the impact of industrial manufacturing on the environment and the quality of life and we will always strive to reduce the pollution related to all of our activities.

While achieving its business goals, HERMAG pumps will always manage its operations to ensure the optimal approach is taken from the point of view of environmental risk minimisation, pollution reduction and overall respect for the natural environment. Therefore, the environmental management and pollution reduction will always stand high in the list of our priorities.

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In particular, HERMAG pumps will:

Design and manufacture products which are safe and don’t have any immoderate impact on the environment
Actively promote environmental awareness among its employees as well as customers and suppliers
Develop procedures and measures to evaluate the environmental performance and periodically review all internal processes
Set targets and objectives to ensure an ongoing, long-term improvement in the pollution reduction
Make every employee accountable for their actions and compliant with the organisation’s core values
Produce innovative technologies with ever decreasing effect on the natural environment

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ISO 9001 Certificates

VAT Registry Confirmation, Announcement of the Results od Deliberation, …

VAT

VAT Registry Confirmation

Marketing

Monitoring equipment for Hermag canned motor pumps

English

Catalogue

English

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If you are interested in entering into a business relationship, we will record your personal data.

The Processing of Personal Data

By filing in your Personal Data, HERMAG pumps a.s. becomes the controller of your personal data. From the legal title of performance, for 10 years, we register following information: Address, Bank account number, VAT registration number, Delivery Address, E-mail, Name, Surname, Phone. These data are processed for a purpose of business relationship conclusion. These data are also transmitted to transportation company SCHENKER spol.s r.o..

Your Rights

You can raise objections against this processing, as well as to demand a correction of already filed personal data, to ask about your data registered by us and eventually to request a deletion, if it is possible. If the automated processing is in progress, you have the right for a data portability.
In case you consent to the processing of some of your personal data, whenever in the future, you can withdraw your consent and the controller is obliged to delete that detail and not to process it anymore. By revoking your consent, the lawfulness of processing is not affected. Your right is to file a complaint to a supervisor authority (The Office for Personal Data Protection) against this processing. Your requests are to be sent to e-mail :info@hermagpumps.com or to headquarters of the company: HERMAG pumps a.s. , Železniční 548/4b, 779 00 Olomouc, Czech Republic.

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V případě Vašeho zájmu o uzavření obchodního vztahu, budeme o Vás evidovat osobní údaje.

Zpracování osobních dat

Vyplněním Vašich osobních údajů se HERMAG pumps a.s. stane správcem Vašich osobních údajů. Z právního titulu plnění smlouvy evidujeme: Adresa, Číslo bankovního účtu, DIČ fyzické osoby, Dodací adresa, Email, Jméno, Příjmení, Telefon, po dobu 10 let. Tyto údaje zpracováváme za účelem uzavření obchodního vztahu. Tyto údaje dále předáváme subjektům – přepravní společnosti SCHENKER spol. s r.o..

Vaše práva

Můžete vznést námitku proti tomuto zpracování, stejně jako můžete požadovat opravu udaných osobních údajů, požádat o sdělení, jaké osobní údaje o vás evidujeme, případně požádat o výmaz osobních údajů, bude-li to možné. Pokud dochází k automatizovanému zpracování, máte právo na přenositelnost údajů.
V případě, že jste nám udělili souhlas se zpracováním některého z osobních údajů, informujeme Vás, že tento souhlas můžete v budoucnu kdykoli odvolat a je povinností správce tento údaj následně vymazat a dále jej nezpracovávat. Odvoláním souhlasu není dotčena zákonnost zpracování osobních údajů. Vaším právem je podat stížnost dozorovému úřadu (Úřad na ochranu osobních údajů) proti tomuto zpracování. Se svými žádostmi se můžete obracet na email: info@hermagpumps.com nebo na sídlo naší společnosti: HERMAG pumps a.s., Železniční 548/4b , 779 00 Olomouc.